Terms & Conditions

Introduction & Acceptance of Terms

Welcome to Ayala Sultanova Consulting ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and professional services.

By accessing, browsing, or interacting with this website, or by engaging our services, you acknowledge and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Services Overview

Ayala Sultanova Consulting provides professional consulting services, including but not limited to digital marketing, event management, website development, and business operations consulting.

Service descriptions on this Site are for informational purposes only and do not constitute a binding offer. Specific deliverables, timelines, and fees will be defined in a formal agreement between you and the Company. No Client Relationship Formed by Site Use: Accessing or using this Site does not create a client relationship. A formal engagement requires a signed agreement outlining scope, deliverables, and payment terms.

Use of Website & Acceptable Use

By accessing this Site, you agree to use it only for lawful purposes and in accordance with these Terms.

You must not:

Engage in any activity that violates applicable laws or regulations
Attempt to gain unauthorized access to any part of the Site, its servers, or associated systems
Use automated tools (including bots, crawlers, or scrapers) to extract data or content without prior written consent
Distribute, modify, or reproduce content in violation of our Intellectual Property provisions
Misrepresent your identity or affiliation when interacting with Ayala Sultanova Consulting

We reserve the right to restrict or terminate access for any user who violates these conditions.

Eligibility

This Site and our services are intended for individuals and entities capable of forming legally binding agreements under applicable law.

By using this Site or engaging our services, you represent that:

You are at least 18 years old or the age of majority in your jurisdiction
You have the legal authority to enter into these Terms on behalf of yourself or your organization
You will comply with all local laws and regulations

Intellectual Property

All content, materials, and intellectual property displayed or made available through this Site and services, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, and software, are the property of Ayala Sultanova Consulting or its licensors and are protected by applicable intellectual property laws.

Usage Restrictions: Clients and visitors may not reproduce, distribute, modify, transmit, reuse, download, or otherwise use any content from this site or related services without prior written permission, except as permitted by law or under express licensing agreements.

Ownership of Deliverables: Unless otherwise agreed in writing, all consulting deliverables, reports, and strategic materials created during engagements remain the property of Ayala Sultanova Consulting. Clients are granted a non-exclusive, non-transferable license to use such materials solely for internal business purposes. Upon full payment for website development projects, the client owns the final website design and content.

Payment Terms

Payment terms for consulting services will be outlined in the formal agreement between you and the Company.

All fees are non-refundable unless otherwise agreed in writing. You are responsible for all applicable taxes associated with your purchase.

Refund Policy

Refunds for services are issued only under exceptional circumstances and at our sole discretion. If you are unsatisfied with a service, please contact us to discuss your concerns.

Client Responsibilities

To ensure successful project delivery, clients agree to:

Provide timely access to necessary information, materials, and personnel
Respond to requests for feedback or approval within agreed timeframes
Obtain all necessary permissions, licenses, and consents for materials provided to us
Cooperate in good faith throughout the engagement

Disclaimer of Warranties

We provide services on an "as is" basis without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

We do not guarantee specific results, including lead numbers, conversion rates, website traffic, or event attendance. Results vary based on industry, market conditions, and client cooperation.

The information presented on this Site is for general informational purposes only and does not constitute formal advice or consulting deliverables.

Limitation of Liability

To the maximum extent permitted by applicable law:

Ayala Sultanova Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data loss, resulting from service usage or website access
Our total liability shall not exceed the amount you paid for the Service within the preceding three months
We are not liable for any third-party services, tools, or platforms used in delivering our services (e.g., social media platforms, payment processors, hosting providers)

External Links

Our website may contain links to third-party websites or services over which we have no control. We are not responsible for the content, privacy practices, or terms of these third-party sites or services.

Confidentiality

Both parties agree to keep confidential all non-public information disclosed during the engagement, including business strategies, financial data, client lists, and proprietary processes.

Confidentiality obligations survive the termination of any agreement.

Indemnification

You agree to indemnify and hold Ayala Sultanova Consulting harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

Termination

We reserve the right to suspend or terminate your access to this website at any time and without prior notice for any reason, including violation of these Terms.

Either party may terminate a service engagement with written notice as specified in the agreement. Upon termination, you are responsible for payment of all work completed up to the termination date.

Provisions that by their nature should survive termination, including Intellectual Property, Limitation of Liability, Governing Law, and Dispute Resolution, will remain in effect.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Hong Kong.

Any disputes arising out of or relating to these Terms or your use of our services shall be resolved in the courts of Hong Kong. Both parties agree to attempt informal resolution before initiating formal legal proceedings.

Data Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

Amendments

We reserve the right to modify or replace these Terms at any time. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact us:

Ayala Sultanova Consulting
📧 ayala.sultanova84@gmail.com
📱 +852 6581 2122
🔗 www.linkedin.com/in/ayalasultanova